Service Availability

Our customer service is there for you around the clock.
The respective location can be reached during the local time between 9:00 AM and 5:00 PM.

Blackbird Garching, Germany
Phone: +49 89 307 484–710
Please send general inquiries to:

Do you have a specific issue? Please send us a written request.

For sales
Questions or issues about technical
Services and spare parts
Repairs of scan systems or scanner controllers


Service-Hotline China
Blackbird Robotics (Shanghai) Co., Ltd., Shanghai, China 
Phone: +86 216037 7888

Service-Hotline Japan
inTECH, Tokyo, Japan
Phone: +81-3-3301-9671

Service-Hotline worldwide
Via our partner Abicor Binzel